Classic Double Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Hotel · Palermo · Sicily
Hotel Porta Felice & Spa
A 4-star stay in the heart of Palermo's Kalsa district, with a spa, rooftop terrace, and easy access to the city's landmarks.
- Central Palermo location near museums and churches
- Spa, sauna, and massage services on site
- Rooftop terrace for breakfast and meals
8.6
Great
984 reviews
Booking.com 8.6 · 984 reviews
About
Hotel Porta Felice & Spa
Hotel Porta Felice & Spa sits in Palermo's tourist-friendly Kalsa district, within easy walking distance of museums, historical churches, and a variety of restaurants. The hotel provides a range of amenities, including a spa and wellness centre, a rooftop terrace, and a restaurant, making it a comfortable base for exploring the city.
Guest rooms are equipped with air conditioning, heating, and flat-screen TVs, with some featuring balconies. The hotel also offers 24-hour reception, express check-in/out, and a paid shuttle service for convenience.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- High service scores — Guests rate the service highly, with several reviews mentioning friendly and helpful staff, and the hotel earns a 9.2 service rating.
- Central location in Palermo — The hotel is ideally placed for exploring on foot, with easy access to museums, churches, restaurants, and attractions in the Kalsa district.
- Rooftop terrace and dining — A rooftop terrace is highlighted for breakfast and meals, offering a pleasant setting with a view.
- Spa and wellness facilities — The on-site spa includes a sauna, jacuzzi, and massage services, which guests recommend.
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Worth weighing
3 to weigh- Air conditioning issues — One guest reported that the air conditioning did not work, which could be a concern during warmer months.
- Mixed comfort rating — Comfort is rated 8.0, lower than other categories, suggesting room comfort may not meet all expectations.
- No pets allowed — The hotel does not permit pets, which may limit options for those travelling with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Double or Twin Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Classic Double or Twin Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Double Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Suite
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Triple Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Luggage storage
- Lift
- Key card access
- No smoking on site
Dining
- Restaurant
- Bar/Lounge area
- Snack bar
- In-room breakfast
- Special diet menus
Spa & Wellness
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
- Treatment room
- Body scrub
- Facial
- Waxing
Room Amenities
- Air conditioning
- Heating
- Flat-screen TV
- Safe deposit box
- Soundproofed rooms
- Free toiletries
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Paid shuttle service
- Business centre
- Meeting/Banquet facilities
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 984 reviews
Booking.com · 8.6 · 984 reviews
8.6Verified guest“This place suits me perfectly! The free Wi-Fi, 24-hour reception, and spa services are all great. I'll never forget how the staff helped me with a taxi during my first stay. Highly recommend a massage here!”
8.6Verified guest“The setting was favourable, right by the museums, historical churches and many good restaurants around as well as many attractions. The room was beautifully maintained and huge with all amenities when I arrived.”
8.6Verified guest“Very comfy bed in the classic room, plus central heating, a safe box, and television. Central location in Palermo.”
8.6Verified guest“Very nice terrace on the top of the roof, friendly staff, good breakfast.”
8.6Verified guest“The hotel is intimate and fairly clean, the staff are amiable, location is magnificent in the Kalsa district. The rooms are reasonably large and have lovely view of the mountains around the city. Offers perfect service and incredible food. It has free parking, rooftop bar. Thank you very much for a really nice stay - would come here again.”
8.6Verified guest“I have to mention the great breakfast with a nice view and fruit, for example.”
04 — Location
Getting around Palermo
The property sits in Palermo.
Kalsa District: The hotel is in the Kalsa district, a historic area known for its atmosphere and proximity to museums and churches.
Walkability: Many of Palermo's key attractions are within easy walking distance, making it easy to explore on foot.
Via Butera, 35/47, Palermo, Sicily, 90133, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 33 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 11:00.
Are pets allowed at the hotel?
No, pets are not allowed on the premises.
Does the hotel offer airport or city shuttle service?
Yes, a paid shuttle service is available for guests.
Is there a spa on site?
The hotel has a spa and wellness centre with a sauna, jacuzzi, and massage services.
Does the hotel have a restaurant?
Yes, there is a restaurant, and guests can also enjoy in-room breakfast, a snack bar, and a bar/lounge area.
The bottom line
Hotel Porta Felice & Spa is a solid choice for travellers wanting a central Palermo base with spa facilities and strong service. Its location and rooftop terrace are major draws, while potential air conditioning issues and average comfort scores are worth noting.
8.6For a central, service-focused stay with spa amenities, this hotel delivers, despite minor comfort quirks.
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